BA Customer Service Shambles – How and Why I Missed my Flight this Morning

After the past few days of cancellations and delays, surely British Airways would want to up their customer service? Well for more one traveler this week, their experience with the national carrier has been less than satisfactory.

Check out this great read by Raj, aka LondonSpotter, to see what his experience with the airline was like when things didn’t go quite to plan on his trip to Edinburgh.


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